Financial Services Representative, Wilma Rudolph Office, Clarksville TN Job at Altra Federal Credit Union, Clarksville, TN

NlVBTml0ZXJQSmtLVk4yQ2pQdGd5MUNoYmc9PQ==
  • Altra Federal Credit Union
  • Clarksville, TN

Job Description

Financial Services Representative, Wilma Rudolph Office, Clarksville TN

Altra Federal Credit Union is a member-focused financial institution dedicated to delivering exceptional service and financial solutions. We are seeking a motivated and professional Financial Services Representative (FSR) to join our team at the Wilma Rudolph Office in Clarksville TN.


The Financial Services Representative serves as the face of our credit union, assisting members with their financial needs and ensuring a positive experience. This is a dual role that requires both product knowledge and excellent service skills to support our members on-site.


Key Responsibilities

  • Provide account services to members, including opening new accounts, processing transactions, electronic banking, and answering inquiries from members.
  • Analyze members' needs and recommend suitable solutions, such as loans, savings accounts, credit cards, and investment options.
  • Deliver exceptional service while educating members about financial tools and services that can help them reach their financial goals.
  • Promote credit union products and services through conversations.
  • Provide Notary services.
  • Ensure compliance with all policies, procedures, and regulations.
  • Serve as a liaison between members and the credit union, supporting overall branch operations.

Qualifications

  • High school diploma (or equivalent) required.
  • 1+ year of banking, financial services, customer service or retail experience is required.
  • Lending and sales experience would be helpful and preferred.

Skills & Abilities

  • Strong knowledge of credit union products, lending processes, and digital banking tools.
  • Strong communication and relationship-building skills.
  • Ability to confidently discuss financial products in a consultative, member-focused way.
  • Detail-oriented with strong organizational and follow-through skills
  • Bilingual (English / Spanish / Hmong) skills are strongly encouraged to support and better serve our diverse membership.

Availability

  • This position is 40- hours a week, Monday through Friday. No Weekends!
  • Typical hours are 8:00 a.m. to 5:00 p.m. There may be some opening and closing shifts on a rotational basis required.
  • Will require some flexibility within these hours, as needed.

Pay & Benefits

  • Offering competitive hourly pay range of $17.75 per hour to $21.68+ per hour, commensurate with experience and qualifications. Financial Services Representatives will also participate in a monthly incentive program.
  • When bilingual in Spanish or Hmong, receive a $1.00 / hour pay premium after completing and passing the language exam.
  • Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
  • Up to a 6% Employer-matched 401(k) + additional 3% employer contribution.
  • Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
  • Paid time off, volunteer time off, and your birthday off (paid)!
  • Employee-only perks and discounts

At Altra Federal Credit Union , you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.

Altra is proud to be a Great Place to Work® certified company eight years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.

Compensation details: 17.75-21.68 Hourly Wage

PIc6e31f2160b6-30492-41372321

Job Tags

Hourly pay, Work at office, Monday to Friday, Shift work

Similar Jobs

State of Florida

CORRECTIONAL PROBATION SENIOR OFFICER - 70010717 Job at State of Florida

 ...Requisition No:883786 Agency: Department of Corrections Working Title: CORRECTIONAL PROBATION SENIOR OFFICER - 70010717Pay Plan: Career Service Position Number:70010717 Salary: $54,202.72 (Minimum Annually) Posting Closing Date: 09/23/2026 Total... 

Confidential

Travel Physical Therapist Job Job at Confidential

 ...Are you a dedicated Physical Therapist (PT) seeking a captivating opportunity to expand your skills and make a positive impact in Staples, Minnesota? TLC Nursing is excited to offer you a rewarding 13-week travel healthcare assignment in this charming Midwestern town.... 

Snowball Agency

Video Editor Job at Snowball Agency

 ...Opportunity Purdue Global is expanding its YouTube presence. As the Editor, you'll bring the channel's stories to life, turning raw footage...  ...motion design, social effects, and thumbnails, ensuring every video feels unmistakably Purdue Global: honest, human, and built for... 

Gpac

Sr Truss Designer Job at Gpac

Senior Truss Designer The Senior Truss Designer will be responsible to design residential and commercial floor and roof trusses using design software. They will use architectural drawings, structural drawings and specifications from architects and engineer, to create... 

Kelley Williamson Company

Food Service Associate Job at Kelley Williamson Company

Description: Company: Kelley's Market Location: State St Address: 1901 N State St, Belvidere IL 61008 Position: Food Service Associate Reports To: Station Manager About Kelley's Market Join a company with deep roots and big opportunities! Since...