Job Description

Valet Driver

About Hospitality Health ER

Hospitality Health ER is a freestanding emergency room in Tyler, TX that is redefining what healthcare feels like. We believe every person who walks through our doors deserves an exceptional experience built on compassion, comfort, and genuine hospitality. Our team works together to create a welcoming environment where every detail matters—from the care we provide to the first impression guests receive when they arrive.

We foster a culture built on teamwork, accountability, and service. No task is too small when it comes to creating an outstanding experience for our patients, guests, and fellow team members. If you're looking for an opportunity to make an impact while working alongside a supportive and dedicated team, we'd love to hear from you.

Position Overview

Hospitality Health ER is seeking a Valet Driver who is passionate about providing exceptional service and creating a welcoming experience for every guest. This role is much more than parking vehicles—it is about making meaningful first impressions, ensuring safe and reliable transportation, and delivering the level of hospitality that sets our organization apart.

The ideal candidate is dependable, personable, and safety-focused, with a genuine desire to serve others. As one of the first team members our patients and visitors encounter, you'll play an important role in creating a positive experience from the moment they arrive.

What You'll Do

As a Valet Driver, you'll help create a seamless and welcoming experience by:

• Greeting every patient, visitor, and guest with warmth, professionalism, and exceptional hospitality.
• Providing safe and reliable shuttle transportation for patient and visitor drop-off and pick-up.
• Parking, relocating, and monitoring vehicles with care and attention to safety.
• Performing routine vehicle inspections, fueling, and basic maintenance checks before and after each shift.
• Keeping shuttle vehicles clean, organized, and ready to provide a comfortable experience.
• Safely transporting laboratory specimens and other materials between facilities while maintaining confidentiality and timeliness.
• Maintaining accurate mileage, trip, and maintenance records.
• Assisting with stocking supplies and supporting other operational needs throughout the facility as needed.
• Reporting vehicle concerns, safety hazards, accidents, or policy violations promptly to leadership.
• Supporting fellow team members and contributing to a positive, hospitality-driven culture.

What We're Looking For

We're looking for someone who:

• Enjoys interacting with people and creating positive first impressions.
• Demonstrates professionalism, reliability, and excellent customer service.
• Prioritizes safety while working efficiently in a fast-paced environment.
• Communicates clearly and respectfully with patients, visitors, and teammates.
• Is adaptable, dependable, and willing to assist wherever needed.
• Takes pride in representing Hospitality Health ER with excellence.

Qualifications

• Must be at least 21 years of age.
• Valid driver's license with a clean driving record required.
• High school diploma or GED required.
• Successfully pass a background check.
• Ability to read, write, and communicate effectively in English.
• Flexibility to work evenings, weekends, holidays, overtime, and on-call shifts as needed.
• Ability to safely operate vehicles while maintaining a professional and courteous demeanor.

Benefits

• Competitive pay
• Night shift differential
• 401(k) with company match
• Comprehensive benefits package for full-time team members
• Opportunities for professional growth and advancement
• Supportive, hospitality-focused culture where every team member makes a difference

If you're passionate about serving others, enjoy working in a fast-paced environment, and take pride in creating exceptional first impressions, we'd love to welcome you to the Hospitality Health ER team.

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Hospitality Health ER is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status.

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