Job Description

Our values start with our people, join a team that values you! 

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success . Our winning team pursues excellence while learning and evolving
• Career growth . We develop industry leading talent because Ross grows when our people grow
• Teamwork . We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE

The Graphic Designer role is responsible for delivering high-quality, brand-consistent visual design across digital and print channels to support marketing, eCommerce, and business initiatives. This role focuses on translating creative direction into effective, scalable design solutions that enhance the customer experience and drive engagement. Working closely with the Art Director and cross-functional partners, the Graphic Designer contributes to a wide range of creative outputs spanning email, website, print, presentations, and campaign assets while ensuring consistency, accuracy, and attention to detail. This position requires a strong foundation in visual design principles and the ability to execute efficiently within established systems and processes. The role plays a key part in increasing the team’s capacity to deliver polished creative at scale, supporting the organization’s growing digital presence and evolving brand needs.

ESSENTIAL FUNCTIONS

• Design visually compelling, on-brand email campaigns across promotional, lifecycle, and triggered programs, aligned to marketing goals and performance metrics
• Develop responsive email layouts optimized for desktop and mobile, following established design systems and technical best practices
• Translate creative briefs into thoughtful concepts and execute high-quality, production-ready deliverables with strong attention to detail
• Partner with the Art Director, copywriters, and cross-functional teams to deliver cohesive and scalable creative solutions
• Support A/B testing by designing variations that help drive engagement and inform optimization strategies
• Execute website updates within CMS and templated environments, including homepage modules, banners, and landing pages, with attention to UX and content hierarchy
• Prepare, optimize, and export digital assets for web deployment, ensuring alignment with platform specifications and performance requirements
• Collaborate with developers and creative partners to ensure accurate implementation of design across digital platforms
• Conduct QA across browsers and devices to ensure visual consistency, functionality, and overall user experience quality
• Uphold and apply brand standards consistently across all digital touchpoints
• Design a range of creative assets across digital, print, presentations, events, and internal communications
• Create polished, executive-ready presentations that communicate ideas through strong visual storytelling
• Support event-related creative production, including print-ready signage, environmental graphics, and branded collateral
• Develop logos, visual identity explorations, mockups, and concept presentations to communicate design direction
• Prepare production-ready files for print and packaging, including die-lines and mechanicals; ensure technical accuracy, manage revisions, and coordinate with vendors
• Maintain organized file structures and asset libraries to support efficient workflows and scalability

COMPETENCIES

Building Effective Teams

Developing Talent

Collaboration

Leading by Example

Communicates Effectively

Ensures Accountability & Execution

Manages Conflict

Business Acumen

Plans, Aligns & Prioritizes

Organizational Agility

Problem Solving & Innovation

Adaptability & Growth Mindset

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• 3–5 years of professional graphic design experience, with a portfolio demonstrating strong digital and print work
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Working knowledge of print production processes and file preparation
• Experience creating and optimizing digital assets for web and email platforms
• Strong organizational skills with high attention to detail
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Effective communication and collaboration skills; ability to clearly articulate design decisions
• Demonstrated ownership of projects with a commitment to quality, accuracy, and timelines
• Portfolio showcasing relevant design work required

EDUCATION / CERTIFICATIONS

• Bachelor’s degree in Graphic Design, Visual Communications, or a related field preferred

PHYSICAL REQUIREMENTS

Job requires ability to work in an office environment, primarily on a computer

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc

Consistent timeliness and regular attendance

Vision requirements: Ability to see information in print and/or electronically

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, mentoring, coaching, and/or feedback

However, this role can perform duties effectively using a combination of in-office and remote work

SUPERVISORY RESPONSIBILITIES

N/A

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role $81,000.00 to $135,400.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance, the City of Los Angeles Fair Chance in Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For applicants applying for work in unincorporated areas of Los Angeles County only, the following material job duties may have a direct, adverse and negative relationship potentially resulting in the withdrawal of the conditional offer of employment: engaging positively with customers, including minors, and other team members; accessing company information, assets, property, and products, including cash, and credit card information; and appropriately handling such information, including confidential and personal information of customers and team members. 

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